A Day in the Life2 Comments

Man, I hate tech support sometimes.  Talked with UPS this morning because their WorldShip shipping software was not working.  It kept giving an error about the rate engine.  So I called and the guy walked me through his manual of dumb stuff to check out.  Then made me reinstall but the same problem occured.  He kept telling me I had a rights issue.  Both the users are administrators but one works and one does not.  In XP, its pretty hard to mess up — either Limited or Adminstrator.  He couldn’t tell me what resource the rights issue was on.  I kept messing around with it and finally got it to work.  I am not going to call them again.