Man, I hate tech support sometimes. Talked with UPS this morning because their WorldShip shipping software was not working. It kept giving an error about the rate engine. So I called and the guy walked me through his manual of dumb stuff to check out. Then made me reinstall but the same problem occured. He kept telling me I had a rights issue. Both the users are administrators but one works and one does not. In XP, its pretty hard to mess up — either Limited or Adminstrator. He couldn’t tell me what resource the rights issue was on. I kept messing around with it and finally got it to work. I am not going to call them again.